Legal
Privacy Policy
How Sonix IPTV handles personal information collected through this website and through customer enquiries.
The text below is a working draft prepared for Sonix IPTV. It has not yet been reviewed or approved by a qualified adviser, and the highlighted passages need decisions from the business before publication. While this notice is shown, the page is excluded from search engine indexing.
Who we are
This policy applies to Sonix IPTV and to the website at https://sonixiptv-4k.com/. Insert the registered legal entity name, company number and registered address of the business operating this service, and the name or role of the person responsible for data protection enquiries.
Information we collect
We collect only what we need in order to answer an enquiry and to supply a subscription.
- Contact details you give us. Your name, the telephone number or email address you contact us from, and anything you choose to tell us in your message.
- Subscription details. The term and number of connections you ordered, and the record of what we supplied to you.
- Technical information. Standard web server records such as the address your request came from, the pages requested and the time of the request.
Confirm exactly what your hosting provider logs and for how long, whether any analytics or advertising tool is installed, and how payment information is collected and by whom. If payments are taken through a third party, name that provider here.
How we use it
- To answer your enquiry and advise you before you order.
- To set up, supply and support your subscription.
- To keep records required for accounting and tax purposes.
- To keep this website secure and functioning.
We do not sell personal information, and we do not share it for other companies’ marketing.
Messaging services
If you contact us through WhatsApp, your message is carried by WhatsApp and handled under its own privacy terms as well as this policy. Please do not send card numbers, bank details or passwords through any messaging service.
How long we keep it
State actual retention periods: how long enquiry messages are kept, how long subscription and billing records are kept, and the legal or accounting requirement that sets those periods in your jurisdiction.
Your rights
Depending on where you live, you may have the right to ask for a copy of the personal information we hold about you, to have it corrected, to have it deleted, or to object to certain uses of it.
Confirm which frameworks apply to this business and its customers — for example UK or EU GDPR, and United States state privacy laws such as the CCPA — then set out the specific rights and the response times those frameworks require, and name the supervisory authority customers may complain to.
Contacting us about privacy
You can reach us on WhatsApp or by telephone on +44 7868 240819. Add a monitored postal address and email address for written privacy requests. Most privacy frameworks require a written contact route, so this must be in place before publication.
Changes to this policy
If this policy changes we will publish the updated version on this page and change the date below.
Add the date this policy was approved for publication.